SHIPPING AND DELIVERY

DELIVER COSTS AND PERIODS

All prices on our website are exclusive of postage which shall be added at the checkout. We deliver our coffee using SingPost SmartPac. Once we send out the parcel, you will receive an email notification/ SMS with a tracking number which allow you to check the status of delivery on www.singpost.com.

COUNTRY OF DELIVERY DELIVERY METHOD DELIVERY TIME
Singapore Singpost SmartPac 3-5 Business days
Malaysia Speedpost / EMS 6-9 Business days
China/ Taiwan/ South Korea Speedpost /EMS 6-9 Business days
Other Countries Email for rate TBA

Please note that all delivery times referred to above are estimates only. At Kopidou, our coffee are roasted to order. All order will be send out within 5 days, exclude weekends and public holiday.

RETURN POLICY

At Kopidou we want to provide our customers with best buying experience possible, so here is our return policy for our coffee:

Coffee is perishable and roasted to order, so we're unable to accept returns on coffee. However, we want you to be happy with your purchase! Please contact us at ask@kopidou.com within 14 days of purchase if there was an error with your order. We will contact you within 3 business day.